Terri Hartwell Easter, ABD

Managing Principal

OVERVIEW

Terri Hartwell Easter is the founder and Principal of T. H. Easter Consulting with over 30 years of experience. Terri was the first African-American female Chief Operating Officer of a top 100 national AmLaw legal practice and is a highly regarded organizational change strategist for leading utility companies, professional services firms, commercial banks and the White House. Terri’s trademark is bringing new approaches and innovative thinking to some of the toughest human resource management challenges and most aggressive revenue enhancement goals.

APPROACH

Terri works with clients to renew and refine matters of culture, operational excellence and talent management to create pathways to business effectiveness and growth. She has both national and international experience with management and operational expertise across the United States and in countries around the world including Belgium, Egypt, Russia, South Africa and the United Kingdom. She knows how to work authentically with a company’s culture to create an environment where everyone can thrive.

Terri is an Executive Coach, certified in the Sherpa Coaching method which is based on change management methods. She has coached for-profit and non-profit executives and attorneys in building competency in leadership, management, strategic thinking and effective communications. She has a special talent in working with professionals making career transitions. In addition to coaching, she has facilitated and trained in the Federal Government’s Senior Executive Service Leadership Program and various corporate leadership and management universities.

AWARD WINNING WORK

Terri’s work has been recognized by American Business Awards for Executive of the Year and Woman of the Year, the Society of Human Resources Management, Delaware, Pennsylvania and New Jersey Chapters (Delaware Valley). HR Consultant of the Year Award and by Delaware Business Journal, Innovator of the Year. She is regularly asked to speak on topics such as leadership development, engagement and inclusion.

ACADEMIC BACKGROUND & CREDENTIALS

Terri is a Ph.D. Candidate (2023) in Human and Organizational Development with Fielding Graduate University. She is a graduate of Southeastern University, with graduate coursework in business administration from Howard and Harvard Universities and specialized training in business process re- engineering and service quality management from the Disney Institute and University of CA Berkeley. She is a former trustee of Southeastern University (Washington DC), trustee of The Kingsbury Center (Washington, D.C), Executive Leadership Team Member, Go RED for Women of Southern Delaware (American Heart Association) former, and former chair of the Human Resources Section of the Association of Legal Administrations (Capital Chapter).

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